Refund policy

30 days to try Undig Pro. If it isn’t for you, you get your money back.

The guarantee

You can ask for a full refund of Undig Pro within 30 days of your purchase. You don’t need to explain why.

How to ask

  1. Click Request a refund, or write to support@undigcleaner.online.
  2. Give the email address used for the purchase and, if you have it, your order number.
  3. We confirm by email. The refund is issued through Stripe and goes back to the payment method you used.

How long it takes

We start the refund as soon as we confirm it. After that, the time it takes to appear on your statement depends on your bank or payment provider, usually a few business days.

After a refund

We ask you to stop using the Pro features. The free version of Undig stays free to use, with its 2 GB cleaning limit.

Your legal rights

This guarantee comes in addition to your legal rights as a consumer, which it does not limit.